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Questions about an order, an allergy, a corporate hamper, or anything else — we read every message ourselves.
Common questions
How far in advance should I order for a festival?
For Diwali, Rakhi, and other festive periods, we recommend ordering at least 3–5 days ahead, especially for hampers and bulk corporate gifting. Everyday counters can usually be ordered a day in advance.
Do you ship outside Ahmedabad?
Yes — we ship pan-India through our courier partners. See our Shipping Policy for typical timelines to your region.
Are your products suitable for someone with a nut allergy?
Please write to us before ordering. Our kitchen handles nuts across multiple counters, so we'll tell you plainly which items are safe rather than risk a guess. See our allergen disclaimer for details.
What if my order arrives damaged?
Write to us within 24 hours of delivery with a photo, and we'll replace it or refund you. Full details are in our Returns & Refunds Policy.
Can I customise a corporate gifting box?
Yes — message us on WhatsApp with your quantity and budget and we'll put together a curated box, sleeve, and card to match.